Privacy Policy

This Privacy Policy governs the manner in which Al Jazirah Vehicles Agencies Co.Ltd (the Company) collects, uses, maintains and discloses information obtained from users of the Company site of the Company (aljazirahford.com). This privacy policy applies to the Site and all products and services offered by the Company.

Personal Information:

May, the Company collect personal information from Users in a variety of ways, including, but not limited to, when Users visit the Company’s site, register on the site, place an order, subscribe into the newsletter, and in connection with other activities, services, features or resources available on the Company’s Site. Users may be asked for, as appropriate, name, email address, phone number … etc. The Company will collect personal information from Users only if they voluntarily submit such information. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site related activities.

Non-Personal Identification Information:

The Company may collect non-personal information about Users whenever they interact with the Company Site. Non-personal information may include the browser name, the type of computer and technical information about Users means of connection to the Company Site, such as the operating system and the Internet service provider utilized and other similar information.

Web Browser Cookies:

The Company Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. IN such case, some parts of the Site may not function properly.

How to Use the Collected Information:

The Company may collect and use Users personal information for the following purposes:

• Improving customer service.
• Supporting respond to customer requests and needs more efficiently.
• Running promotion, contest, survey, or another Site feature.
• Sending Users information, they agreed to receive about topics that the Company think that it will be of interest to them.
• Sending periodic emails.

The Company may use the email address to send information and updates pertaining to the customers’ orders. If a User decides to opt-in to the Company mailing list, then he will receive emails that may include company news, updates, related product, or service information, etc. If at any time the User would like to unsubscribe from receiving emails, the Company’s unsubscribe instructions were detailed at the bottom of each email.

How to Protect Information:

Following Saudi Arabia laws, the Company adopt the best measure to data collection, storage and processing practices and security against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction information and data stored on the Company Site.

If the collected information became not important to achieve the goal, or the user or any other supervise party to the Company decided that the Company should stop collecting such information, or destroying them totally or partially, the Company should adhere at the soonest.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing Personal Information:

The Company do not sell, trade, or rent Users personal information to others. It may share generic aggregated demographic information not linked to any personal information regarding visitors and users with business partners, trusted affiliates and advertisers for the purposes outlined above. With due compliance with laws of Saudi Arabia, the Company may use third party service provider to help on operating the Company business and the Site or administer activities on behalf of the Company, such as sending out newsletters or surveys. The Company may share information with such providers for the limited purposes after obtain user’s clear consent.

Other Websites:

Users may find advertising or other content on the Company Site that link to the sites and services of the Company partners, suppliers, advertisers, sponsors, licensors and other third parties. The Company do not control the content or links that appear on these sites. Such sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other site, including the websites which have a link to the Company Site in light of its policies.

Updating Privacy Policy:

The Company has the discretion to update this privacy policy at any time. When the Company do, it will revise the updated date at the bottom of this page and send an email to the user. The Company encourage Users to frequently check this page for any changes to stay informed about how the Company are helping to protect the collected personal information. User is responsible to review this privacy policy periodically and become aware of modifications.

Terms Acceptance:

Using of the Site consider as acceptance to this policy. In case of totally or partially refuse of such polices, the site of the Company should not be used. The continued use of the Site following the posting of changes to this policy will be deemed as acceptance of such changes.

Contacting us:

In case of any question about this Privacy Policy, the practices of this site, or user dealings with this site, please contact:
Al Jazirah Vehicles Agencies Co.Ltd.
Gharnatah, Unit 1, Dammam Road, Riyadh - 13241, Saudi Arabia.
Unified Number: 920002999
Email Address: digital@aljazirahford.com

In case of conflict between Arabic text and its corresponding English translation, the Arabic text should prevail.

This document was last updated on August 13, 2025G.